Work
Selected case studies and projects

Designing a 12-Month Behavior-Change Ecosystem
Built the experience architecture for an emotionally intelligent learning platform integrating behavioral science, community, and ethical AI.
12
Month program
5
Core frameworks
493
Community members

Elevating UX Maturity Across a Global Enterprise
Built a scalable research and standards system that enabled 40+ designers to deliver consistent, high-quality experiences across 120+ projects
40
UX Designers
650
Design guidelines
120
Projects impacted

Elevating Enterprise Servicing Experiences at Charles Schwab
Led UX strategy and cross-functional alignment for high-touch servicing platforms, improving usability, reducing support dependency, and strengthening delivery predictability.
3
UX Professionals
20
Million users
93%
System Usability Score

Designing a High-Impact UX Learning Ecosystem
Led an intensive UX program integrating structured curriculum, applied projects, and mentorship to accelerate career transition into product design.
15
UX Students
75
Instruction Hours
144
Mentorship Hours

20+ UX Interactive Events in the Last 2 Years
Whether its UX workshops, expert talks, panel discussions, game nights, or study groups, the UX community boosts its capabilities together.
24
Events hosted
500+
Attendees
2
Years active





